Effective Date: August 3, 2026
At GlimGears USA (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://glimgearsusa.com (the “Website”) or make a purchase from us.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our Website or place an order, we may collect the following information.
Personal Information
We may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Order history
- Payment information (processed securely through trusted third-party payment providers. We do not store your credit or debit card details.)
Automatically Collected Information
When you browse our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed
- Time spent on our Website
- Referral source
- Approximate geographic location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates and order confirmations
- Respond to customer service inquiries
- Verify transactions and help prevent fraud
- Improve our Website, products, and customer experience
- Personalize your shopping experience
- Send promotional emails, discounts, or newsletters (you may unsubscribe at any time)
- Comply with legal and regulatory obligations
3. Payment Security
Your payment security is important to us.
All online payments are processed securely through trusted payment providers using encrypted connections. GlimGears USA does not store or have direct access to your complete payment card information.
Our Website uses SSL (Secure Socket Layer) encryption to help protect information transmitted online.
4. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Secure payment processors
- Shipping carriers and fulfillment partners
- Website hosting and technology providers
- Analytics providers that help us improve our services
- Government or legal authorities when required by applicable law
Each service provider receives only the information necessary to perform its services.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve Website performance
- Understand visitor behavior
- Enhance security
- Measure marketing performance
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain Website features.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of eligible personal information
- Request a copy of the personal information we maintain
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your order
- Provide customer support
- Meet legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Third-Party Websites
Our Website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their individual privacy policies before providing personal information.
9. Children’s Privacy
Our Website is intended for individuals who are at least 18 years old or the age of majority in their jurisdiction.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised Effective Date. Continued use of our Website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
GlimGears USA
Website: https://glimgearsusa.com
Email: support@glimgearsusa.com
Business Address:
1039 Elbon Road
Cleveland, Ohio 44121
United States